The role

See below the role, outlining the responsibilities and skills we are looking for, for this vacancy.



Housekeeper and Office Assistant - Part time

Whakatane, New Zealand

Reference: 6686225

  • Minimum 20 hours per week
  • Work in an outstanding location
  • Fantastic employee benefits

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We are passionate about our Holiday Park and the facilities we offer to our community, we work hard to maintain a high-quality facility allowing our customers to have a great holiday getaway.

Mō tēnei tūranga mahi | About this role

This is a dual role where you will be responsible for completing office tasks such as managing bookings, checking guests in and out, taking payments and providing exceptional customer service to our guests. Alongside this you will also provide cleaning services for our holiday park cabins and communal areas. You'll ensure these spaces are clean and welcoming for our next visitors. You'll be confident in performing a high level of cleaning as well as laundry duties. We are a small team, so teamwork is key. This is a 20 hour a week role working Mon-Sun on a rotating roster basis which includes weekends and Public Holidays.

Ko wai koe | About you

You will bring your positive attitude; excellent cleaning skills and exceptional customer service skills and we'll provide the coaching and training to ensure you shine in this role. You'll be joining a team that envisions being better together, so you'll be a team player that upholds Whakatāne District Councils values. You will have the ability to work either unsupervised or alongside the team and will have a demonstrated ability to continuously improve processes and procedures. You will have a good understanding of health and safety coupled with excellent time management skills.

To be successful in this role you will have:

  • Previous experience in a Housekeeping or Cleaning position.
  • Previous experience with guest management including check in and check out.
  • Well-rounded administration skills.
  • Outstanding customer service skills.
  • Ability to pass a pre-employment health and drug test.

Our values

  • We're always learning and improving - Toitū te Taumata
  • We're passionate and proud - Toitū te Mauri Ora
  • We work as one team - Toitū te Mahi Tahi
  • We put people at the heart of everything we do - Toitū te Tangata
  • We care about our environment - Toitū te Taiao

Applications will be reviewed as they are received. If you're interested, get in quick!

This is a permanent, part time position working 20 hours per week on a 7-day a week roster.

If you would like to discuss this opportunity further, please contact McHayla Brinkley, Team Leader Holiday Park on 07 308 8694, or apply now.


Applications Close: 17 Nov 2024


  • About Us – He kupu mō mātau

    We aim to deliver outstanding services so that present and future generations can continue to enjoy our sensational lifestyle and superb, natural environment.

  • Discover the benefits – Whāia ngā hua

    What’s in it for you? Read more about how we value our staff, and the cherries on top.

  • Get In Touch – Whakapāngia mai

    If you need any questions answered, please feel free to send us an email. We’d be more than happy to help!