• Murupara Library & Service Centre
• Casual hours
• Community focus

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us?

Mō tēnei tūranga mahi | About this role

This casual role is a great opportunity for you to join our high performing team responsible for delivering exceptional customer service and help connect members of our community to a wide range of library resources and programmes. This role also plays an important part in making the library a welcoming hub for everyone. The Community Engagement Assistant supports our Lifelong Learning team with maintain library operations, ensuring compliance with policies and delivering memorable customer experiences.

Ko wai koe | About you

• You are a customer-focused professional with a passion for providing excellent service and fostering community connections.
• You bring strong communication skills, adaptability, and a friendly demeanour to every interaction.
• Ideally, you have experience in customer engagement, proficiency with Microsoft Office, and the ability to manage multiple tasks effectively.
• A keen interest in local history, arts, and learning programmes is a plus.
• If you're organised, enthusiastic, and ready to make a difference in the Murupara community, we'd love to hear from you!

You must be able to pass a Police Vetting Check as required by the Vulnerable Childrens Act.

Ngā whaipainga | Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

If you would like to discuss this opportunity further, please contact Awhina Chapman, on 07 366 5896 or 0800 306 0500 or apply now via our careers site!