• Fixed Term part time position
• Cover from May 2026 to February 2027
• Great team culture

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us? You'll get access to a range of staff benefits including free swimming pool access. You'll never be more than half an hour away from rivers, lakes, forests, beaches, and great walks - most are just on your doorstep. We love this place, and you will too.

Mō tēnei tūranga mahi | About this role

As an integral member of the Open Spaces Team, you will provide professional booking services and high‑quality administrative support across the district's open spaces and facilities. This includes coordinating and managing all cemetery, crematorium, reserve and facility bookings, working closely with Funeral Directors, contractors, community users and members of the public. You will ensure all burial and cremation documentation is accurately completed and compliant with legislative and Council requirements, while maintaining precise records within Council systems.

Ko wai koe | About you

You bring proven administrative experience, strong organisational skills and a high level of accuracy, ideally within a customer‑focused or service‑based environment. You are confident coordinating bookings and managing multiple priorities, and you approach sensitive situations with empathy, professionalism and respect, such as in cemetery and crematorium services.

You will bring:

• Relevant qualifications and/or experience in business administration.
• Experience and knowledge of Microsoft Office applications.
• Superior written and oral communications skills.
• High attention to detail, excellent time management and strong emphasis on accuracy and continuous improvement.
• Excellent decision making and problem-solving abilities.
• Natural ability to be empathetic and respectful when communicating both internally and with people across our communities.

Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

Me pēhea te tono mai | How to apply

We are keen to recruit for this role quickly, so applications will be reviewed as they are received.

If you would like to discuss this opportunity further, please contact Tannia Lewer, Team Leader Assets and Administration on 07 306 0500.